Last updated: January 15th 2026

1. Introduction

This Privacy Policy explains how information is handled when you visit the ProdQueue website (“the Site”).

ProdQueue.com is an informational website providing documentation and product information for the ProdQueue plugin, which is sold exclusively through the WooCommerce Extensions Marketplace.

2. Information We Collect

2.1 Information You Provide

ProdQueue.com does not require users to create accounts or submit personal information to access documentation.

If you choose to contact us (for example, via email), we may receive:

  • your name
  • your email address
  • the content of your message

This information is used only to respond to your enquiry.

2.2 Automatically Collected Information

The Site may collect limited technical information automatically, such as:

  • browser type
  • device type
  • pages visited
  • approximate location (city or country level)

This information is used only to understand general site usage and improve content.

3. Cookies

ProdQueue.com may use cookies for basic functionality and performance.

Cookies may be used to:

  • remember basic preferences
  • understand how visitors navigate the site

No cookies are used for advertising or tracking individual users across websites.

If analytics tools are used, they are configured to collect anonymised or aggregated data where possible.

You can control cookies through your browser settings.

4. Analytics

The Site may use analytics services to understand overall usage patterns.

Analytics data:

  • is collected in aggregate
  • does not identify individual users
  • is used to improve documentation and site structure

ProdQueue does not sell analytics data or share it with third parties for marketing purposes.

5. Plugin Data

This Privacy Policy applies only to the ProdQueue website.

The ProdQueue plugin itself:

  • runs inside a WooCommerce store
  • stores production job data within the store’s database
  • does not send store data to ProdQueue.com

All store data remains under the control of the store owner.

6. Third-Party Services

The Site may link to third-party websites or services, including:

  • WooCommerce
  • WordPress

We are not responsible for the privacy practices of third-party websites. Please review their policies separately.

7. Data Retention

Any personal information provided via direct contact is retained only as long as necessary to respond to enquiries or meet legal obligations.

We do not maintain marketing mailing lists or user profiles.

8. Your Rights

Depending on your location, you may have the right to:

  • request access to personal information
  • request correction or deletion of personal information

Requests can be made using the contact details provided on the Site.

9. Changes to This Policy

This Privacy Policy may be updated from time to time.

Any changes will be posted on this page. Continued use of the Site constitutes acceptance of the current version.

10. Contact

If you have questions about this Privacy Policy or how information is handled, please contact us using the contact details provided on the Site.

For questions related to the ProdQueue plugin, licensing, or billing, please contact WooCommerce directly through their official support channels.