Support
Get help with ProdQueue
Tell us what you expected, what happened and the steps that reproduce it. This form is for product, compatibility and technical support. For implementation help, use the services page.
Setup services
Optional Done-for-you setup or bespoke workflow help if you want guided implementation.
Troubleshooting
Check the common causes of missing, duplicate, or unexpectedly completed jobs.
Documentation
Browse queue operations, configuration, compatibility, and FAQs.
Billing and refunds
Purchases are managed by WooCommerce.com through your marketplace account.
Send a request
Useful detail gets you a useful answer.
- WordPress, WooCommerce, and ProdQueue versions
- Your configured trigger and completion setting
- The product type and exact order-status sequence
- Relevant order notes, with customer details removed
Please do not submit passwords, API keys, payment information, or unredacted customer data. If the form is unavailable, email support@prodqueue.com.